Question 1

Why Aleography?

Accepted Answer

For us, no shooting situation is an ordinary working day. Special dedication and situational awareness are required for every client. We promise to photograph in a relaxed way. Our filming style is as genuine and natural as possible. We do not do heavy editing/manipulation for the images. For example, add special effects or remove major flaws. By choosing us, you support small entrepreneurs.

Question 2

Are travel expenses invoiced?

Accepted Answer

Where there's a customer, there's Aleography!

The photography fee does not include travel expenses. For kilometers to photoshoot locaton the compensation is 0,57€/km. In addition, the customer is responsible for the photographer's parking fees, possible ferry fees, and other unforeseen, independent travel expenses to filming locations. Compensations will be added to the final invoice.

Question 3

Can I decide which images I want and when I can get them?

Accepted Answer

Yes! The link to the photo gallery will arrive within 3-5 business days. Wedding photo gallery within 1-2 weeks. For weddings, for example, not every image will be displayed in the gallery due to large number of photos. You can choose your favorites, based on the ones shown and we will edit the rest.

You will receive instructions for using the gallery upon signing the photography contract. Gallery photos are watermarked, delivered images are not.

Question 4

How many photos will I receive?

Accepted Answer

We have a so-called "free photo" mentality. This means that the photography package covers the photographer's time, skills, and editing time. The images are free. So we don't set a limit on how many photos you get. Successful images will be included in the gallery.
(Does not apply to offers)

Question 5

Do you give service in English?

Accepted Answer

Why, yes we do! Fluently, we might add. You can also change the site language to English from the top right corner. 
Contact us through "yhteydenotto" or via email: kuvaus@aleography.fi(kuvaus@aleography.fi)

Question 6

Can I give feedback?

Accepted Answer

Yes, please! We want to develop constantly. The feedback form tells us where we succeeded and where there is room for improvement. You can find the form from the drop menu at the top right of the page.

Question 7

I have a question regarding my invoice.

Accepted Answer

In matters related to invoices, please contact us by email at "kuvaus@aleography.fi".
Add your name and invoice number as the subject of the e-mail.

Question 8

Right of return / Satisfaction guarantee

Accepted Answer

Right of return:
We print the photos through iFolor. Terms of use and delivery can be found on their website. Aleography does not offer return possibilities, because each product is custom made.

Satisfaction:
There is no guarantee of satisfaction with the end result. By signing the photography contract, the customer has seen the photographer's previous work, aware of, - and trusts the photographer's ability to shoot. The customer understands and accepts that the photographer's shooting style may change over time and/or due to circumstances. The photographer does not guarantee that the delivered images are identical/similar in style to his previous images. The photographer decides the artistic style of the photos according to the prevailing circumstances and his own judgment.

In case of photo destruction:
If the photos are completely or partially destroyed for a reason beyond the photographer's control (e.g. equipment failure, memory card malfunction), the photographer is liable for damages up to the amount of money paid.